How the Assessment Process Works
We operate a disciplined four-step pathway designed to verify feasibility before any commercial commitment or vehicle movement occurs.
Tell Us About the Battery
You submit an enquiry specifying the vehicle application, battery status (installed or removed), known DTC error codes, and the specific decision you need answered.
Suitability Review
We review the vehicle OEM protocol, battery chemistry, and diagnostic access. If the application is outside supported scope or requires specialist tools we do not operate, we let you know promptly.
Scope, Logistics & Price Agreed
A written assessment scope is issued detailing exactly what tests will be performed, physical location requirements, delivery or transport arrangements, turnaround timing, and fixed fee.
Findings & Limitations Review
Following the agreed assessment, you receive a structured written report. We discuss the findings, cell telemetry, and methodology limitations directly with your team.
Practical Logistics & Delivery Responsibilities
Handling high-voltage vehicle batteries requires rigorous adherence to transport regulations, site safety, and clear boundaries.
Assessments may be conducted on-site at a client workshop or at an approved partner bench facility, depending on the test scope. Transport of removed lithium-ion packs must comply with dangerous goods regulations (ADR) and is explicitly clarified before work.
If testing reveals unexpected secondary defects (e.g. corroded wiring loom or compromised thermal cooling jackets), we pause and document observations. Technicians will not perform invasive exploratory work without prior written customer consent.
Turnaround is confirmed in the formal quotation based on test complexity (e.g. static CAN interrogation vs full multi-hour charge/discharge cycling). We do not advertise unrealistic “same-hour” claims.
Start with Step 1: Tell Us About Your Battery
Submit your vehicle or battery details. We will review suitability and respond.